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We accept Paypal and money orders and ship worldwide using a variety of methods. All prices are in US dollars. Please keep in mind while estimating arrival time that to keep prices low and offer a wide range of color combinations almost all items are made as soon as the order is received. Construction time ranges between one and a four weeks depending on the size, complexity of the order, colour choice, and how busy we are. Remember that we are much busier during Halloween and its best to order in advance. Larger orders of $350 value or more may take slightly longer. We now offer a one week rush production option for $25 per item. You must select this during checkout. If you require an item completed and shipped out to you in 48 hours please email us with the details and we will let you know if it is possible and what the rush fee if any will be. Please give yourself a few days leeway time in case of problems with shipping or if you are not home to accept the parcel (if you request Fedex). We have no control over customs and sometimes (although very rarely) they will hold a package for a few days increasing shipping time.
Shipping charges are minimal and based on Canada Post's rates and the item weight. We also offer Xpresspost 3-5 business day with a tracking number and Fedex overnight service for our Canadian and American customers. (We don't email tracking numbers unless they are requested) Fedex shipping is available for other countries but the cost and time frame depends on the area and our Fedex rates shown are based on the current rates from Fedex's computer. To get a shipping quote for air or expresspost once you have the items in your cart click on the estimate link and enter your location details. All customs and brokerage charges (if any) are the responsibility of the buyer. Air Mail is available for all orders and is usually very cheap and reliable but does not have a tracking number. Most of the time it will take less than a week to reach you but it can take up to two and a half week. Canada Post will not track the package until after four weeks. We can not guarantee a delivery date with regular air mail and there is no tracking number so we can not trace the package. If you need an outfit for a specific event please order in advance, select the rush production option, or pay extra for next day delivery. Please note the rush option is production time only, not shipping time. You'll also need to choose expresspost or overnight shipping if you need it really quickly. In the end though its best just to order early and save yourself the stress and extra fees. If you would like you can email us before you order so we can discuss the details and please leave a note in the comments of your order so we can make sure we get it to you in time for your event. To save money on excess inventory (and to allow for the large product line) 95% of all products are made to order. So be sure to order early especially if you are not from North America as shipping time can vary by country.
Please note that we do not accept returns so please make sure that you pick the correct size and measure yourself carefully. Exchange information is explained in the sizes page. PVC does have leeway though so if you are an inch or so off the measurement chart in one area it won't be a problem.
The following payment methods are accepted and can be selected at checkout.
1. Paypal
Can be used with a checking account or any type of credit card to artificeclothing@gmail.com This third party payment system is extremely secure and we do not have access to your credit card number or passwords.
2. Interac Direct E-mail transer (CANADIANS ONLY)
Full instructions are given here and please send payments to artificeclothing@gmail.com. This is our prefered method of payment and can be accessed by selecting custom payment. Please set the answer to the security question as Artifice and include the order number in the email.
3. Mail in (Address given upon checkout)
Please e-mail to confirm that payment was recieved if it has been over two weeks since the letter was sent. Make sure that you send an International money or postal order or exact well hidden Canadian or American funds. No other currencies will be accepted. Remember that if you send a money order it must be cashable in Canada, if there is a hold on the money order we will wait until it has cleared before starting on clothing.
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