Shipping and Payment

Shipping and Payment Policy

We accept Paypal, credit cards, interac direct transfers, and money orders and ship worldwide using a variety of methods. All prices are in US dollars. Please keep in mind while estimating arrival time that to keep prices low and offer a wide range of color combinations almost all items are made as soon as the order is received. Construction time ranges between one and four weeks depending on the size, complexity of the order, colour choice, and how busy we are. Remember that we are much busier during Halloween and its best to order in advance. Larger orders may take slightly longer. Please e-mail us after you place your order with the date you need your outfit so we can add a note to our cutting list and double check your shipping and sewing options.

We can make your item with rush production for an extra $7.50 for 6-9 business day production or $15 for 2-4 business day production (if it takes a day or two longer to sew we will use your rush fee to upgrade you to a faster shipping method). You must select these options on the product page for each item in your order. Please give yourself a few days leeway time to account for unexpected local shipping or customs delays.

Shipping charges are minimal and based on the postal systems rates based on the item weight and size. Here is an estimate of shipping times. Please give yourself a few days leeway time to account for unexpected local shipping or customs delays:

Shipping to the United States
 Xpresspost USA 2-3 business days (trackable)
Expedited US Business 4-6 business days (trackable)
Tracked Packet - USA 4-6 business days (trackable)
Small Packets Air 4-10 business days (insured but no tracking number)

Shipping to Canada
Canada Post - Xpresspost 1-4 business days (trackable)
Canada Post - Expedited 2-7 business days (trackable)
Canada Post - Regular 6-12 business days (trackable)

Shipping Overseas (if air mail and expresspost options do not show up please email us during or after checkout)
Air mail 4-16 business days (insured)
Tracked Packet - International 4-11 business days (trackable)
Expresspost 4-7 business days (trackable)

All customs and brokerage charges (if any) are the responsibility of the buyer but we will mark the package as a low value gift if you request it. If you need an outfit for a specific event please order in advance, select the rush production option, or select expresspost shipping. Please note the rush option is production time only, not shipping time. If you would like you can email us before you order so we can discuss the details and please leave a note in the comments of your order so we can make sure we get it to you in time for your event.

If you need something right away please be sure to check our etsy auctions! We put all our photoshoot samples, product samples, extra stock, and size exchanges there for 60-90% off of their regular prices.

The following payment methods are accepted and can be selected at checkout.

1. Paypal (regular or direct checkout)
Can be used with a checking account or any type of credit card to artificeclothing@gmail.com This third party payment system is extremely secure and we do not have access to your credit card number or passwords.

2. Interac Direct E-mail transer (Canada only)
Full instructions are given here. Please set the answer to the security question as Artifice and include the order number in the email.

3. Credit Cards (charged through Shopify)
We will charge your card within 12 hours of the order and update it to paid once the payment is accepted by your credit card company. We don't store your credit card information for your security.